Responsible Gaming

Our Commitment to Safe Gaming

At Jasmine Lets, we are committed to promoting responsible gaming practices. Bingo and other forms of gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

All players must be 18 years of age or older to participate in gambling activities on our site. This is a legal requirement in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not attempt to register or place bets.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please be aware of these warning signs:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activity from family, friends, or partners
• Borrowing money or using savings to gamble
• Feeling anxious, irritable, or depressed when not gambling
• Neglecting work, education, family, or social commitments due to gambling
• Unsuccessfully attempting to reduce or stop gambling
• Lying about the extent of your gambling involvement
• Using gambling to escape from problems or negative emotions
• Experiencing financial difficulties as a result of gambling

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Player Protection

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified period (daily, weekly, or monthly).
• Loss Limits: Set a limit on the maximum amount you are willing to lose over a specific timeframe.
• Reality Checks: Receive regular reminders during your gaming session about how long you have been playing and how much you have spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break from gambling.
• Account Pause: Take a cooling-off period to step back and reassess your gambling habits.

To access these tools, log into your account or contact our customer support team for assistance.

Support & Resources

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organisations:

United Kingdom

• GamCare
  Free, confidential support and counselling for problem gamblers
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop
  The National Self-Exclusion Scheme for Great Britain. Register to self-exclude from all online gambling companies
  www.gamstop.co.uk
• Gamblers Anonymous
  Support groups and peer assistance
  Telephone: 020 7384 3040
• Citizens Advice
  Information about gambling-related debt and financial support
  www.citizensadvice.org.uk

International Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de

Take Action Today

If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out—help is confidential, free, and available 24/7. Contact one of the organisations listed above or speak to your GP. You are not alone, and recovery is possible.

Remember: Gambling should be fun, not a financial solution. Play responsibly.